With the door unlocked, this piece should be vertical, if not thats your issue.Unplug wiring harness, remove exterior just enough to turn the metal tab by hand so that its vertical.Reinstall. Youre set.
![]() I use the key to lock it but when locked I cannot remove the key I installed an August smart lock on it also. Sometimes this is as easy as removing the battery and waiting an hour (or a day) and other times you have to enter special codes, or disconnect a jumper, or connect 2 points with a wire to erase the codes. Once you have the lock reset, put brand new batteries in and follow the instructions for programming a brand new lock. Defiant Electronic Deadbolt Troubleshooting Manual Or GettingIf you dont have the instructions, you can often find them online by entering the brand and model into the search box of Google or YouTube along with a word or phrase like instructions or manual or getting started. ![]() You may NOT copy or distribute the content that appears on this site without written permission from Fixya Ltd. June 25, 2019 Recommended Product We purchased this Satin Nickel, Single Cylinder Electronic Deadbolt because we thought It would look good on our new front door and we were correct. User-friendly features offer ease of installation, operation and customizable programming. This deadbolt allows the user to spin the dial on the outside to lock the door without having to enter a code. A user can simply enter a master or user code, then spin the dial backwards to unlock the door. Backup keys are provided to unlock the door if the deadbolt should loose power. This deadbolt takes 3 AAA alkaline Batteries with 1.3-Volt per AAA battery required to operate the unit (Not Provided). California residents see Prop 65 WARNINGS Ideal for garage, entry doors, home offices, computer rooms and utility rooms Simple installation, no hard wiring ANSIBHMA grade 3 security Fits doors between 1-38 in. Defiant Electronic Deadbolt Troubleshooting How To Change ALow power consumption - spin dial to lock door Backlit keypad for increased visibility Low battery indicator Learn how to change a door lock here. Info Guides Warranty Instructions Assembly Installation Guide You will need Adobe Acrobat Reader to view PDF documents. Does lock come with Key Asked by Jameelah September 4, 2019 3 Answers Yes, with 2 keys Am I able to tell which code was last used to unlock the deadbolt If so, how Asked by Wulfman January 7, 2019 2 Answers This unis does not record usage. Ive had this lock installed for almost a year with no problems until recently. We have it set t. Asked by Memphis December 21, 2018 2 Answers This unit does not have an auto lock function. Sku: 1001392551. If the auto lock is not locking after 15 seconds, batteries could cause the issue youre facing. We would suggest you contact our US Based customer service team at 1-877-663-5625 (Monday - Friday; 8:30 am - 5:30 pm EST; Closed on Holidays), and an associate there can help to troubleshoot the issue and help you to resolve it. After looking at the installation video, Im wondering what is keeping a burgler from programing. Asked by MrBill December 1, 2018 2 Answers You need the master code to add a new code. Can it automatickly lock it self after a certain time if I forgot to lock Asked by Oliver October 19, 2018 2 Answers No, the electric deadbolt does not auto lock if the user forgets to lock it. This just spins and doesnt catch to lock or unlock the deadbolt. Asked by Sandy September 6, 2018 3 Answers Same problem here I have this lock installed a couple of months, but the batteries last approx 30 days, I have t. ![]() I installed this lock for the house front door and we rarely used the front door for entryexit the house as we mostly do it at the garage. I dont understand how batteries kept draining without using the lock at all. When I need to use it, I frequent find that I lock myself out of my house. I have another similar lock for Schlage for the garage door entering the house and I havent changed batteries for years and still working. I have no manual. Asked by AWD June 4, 2018 1 Answer There is a link to the PDF version of the manual located on the product page. If you need further assistance please contact customer service at 1-877-663-5625 Castle Satin Nickel Single Cylinder Spin-To-Lock Electronic Keypad Deadbolt - page 2 Customer Reviews 53 Customer Reviews 3.7 out of 5 stars overall 63 of customers recommended. Overall Ratings 5 (27) 4 (6) 3 (4) 2 (5) 1 (11) Verified Purchase ( 0 ) Sort By: Photo Reviews Most Helpful Oldest Newest Highest rating Lowest rating OldRocker69 We purchased this Satin Nickel, Single Cylinder Electronic Deadbolt because we thought It would l.
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